Cancellation & Refund Policy

Last updated: October 17, 2026

There's nothing to cancel

Voyce Pro is a one-time payment for a 30-day pass. It never renews or charges you again, so there is no subscription to cancel — when the pass ends, your account simply returns to the free plan unless you choose to buy another.

Payments are final

Pro starts working the moment you pay, and you can try Voyce on the free plan before buying. So once a Pro pass is active, the payment is non-refundable, including for any days you don't use.

When we do refund

• Charged by mistake — for example a duplicate payment: refunded in full.
• Paid, but Pro never activated — if we can't activate it within one business day of you telling us, we refund it in full.
• A problem on our side — if Voyce can't provide the service for an extended period because of a fault on our side, we extend your pass to cover the lost days.

To raise any of these, email hello@voyce.co.in from the address you signed up with, and include your Razorpay payment ID if you have it.

How refunds are paid

• We issue approved refunds through Razorpay to the card, UPI or bank account you paid with, within 2 business days.
• Banks usually take 5–7 business days to show it. For international cards it can take longer, and the amount you see may differ slightly because of exchange rates and your bank's fees.

Nothing in this policy limits any rights you have under Indian consumer protection law.